LIBROS
COLOR ATLAS AND TEXT OF DENTAL CARE FOR THE ELDERLY
- R. Yemm, J. R. Drummond y J. P Newton
- This unique new text/atlas provides a comprehensive synopsis of patient assessment and treatment of elderly patients. It identifies the population changes relating to elderly people, and describes their characteristies. Successive chapters indicate how the conventional view of «adult» dentistry must be modiried for management of the older person. In some aspects, and for some patients, it is necessary to revise downwards the objectives. For others, alternativa techniques may provide seope for treatment results which are at least as successful as would be expected for younger patients.
ATLAS DE IMPLANTOLOGIA ORAL
A. Norman Cranin, M. Klein y A. Simons
Editorial Médica Panamericana.
Madrid, 1995.
ISBN. 84-7903-206-5Se ha traducido al castellano la obra publicada en 1993 titulada «Atlas of oral implantology».
Norman Cranin concebió este libro como un atlas -un manual concreto- como una guía sencilla clínica. Intentando una descripción con una nomenclatura seria y científica.
Al empezar a reunir información y recoger datos, los autores se encontraban en sendas más complejas. Con frecuencia, cuando buscaban lógica, encontraban frustración. Conforme cuando iban recopilando y escribiendo, salían productos nuevos. Señalan cómo incluso cuando leían los borradores, algunos instrumentos y aparatos habían cambiado o retirados del mercado.
El atlas ofrece información, ayuda que con tanta frecuencia son necesarias para asomarse en la práctica sofisticada de la implantología oral, no limitándose a los implantes cilíndricos endo-óseos.
El libro consta de 24 capítulos que van desde cómo usar el atlas, tipos de implantes, evaluación y selección del paciente, cómo elegir el implante adecuado, opciones protésicas, preparación de la cirugía, prótesis, oclusión, diagnóstico y tratamiento de las complicaciones, para terminar con el mantenimiento y revisiones del paciente.
Aunque los autores esperan que el lector se convierta en un «completo» implantólogo, que adquiera la capacidad de manejar cualquier situación de cualquier tipo, o pueda modificar el diseño planeado en un principio. Recomiendan, al postre, que no se coloquen implantes hasta haber adquirido la experiencia necesaria en cursos prácticos o tener la habilidad quirúrgica requerida. 0 más importante, obtener criterios profesionales ante el aumento de ofertas de productos comerciales específicos que se presentan en el mercado donde prioriza el todo vale y el peligro del caos.
STANDARD OPERATING PROCEDURES FOR DENTISTS
Marsha Freeman.
A dentist's dream would be a staff eager to open the doors each morning, proud of every patient it helps and knowledgeable about what it is doing in every situation - and why. A crew rowing together to make their practice tops in their town.
Marsha Freeman's «Standard Operating Procedures for Dentists» shows precisely how that can be done, and how a Procedural Manual created by the doctor and staff gives both a mission statement and productivity pyramid substance through the development of specific, detailed operating procedures that describe such things as answering the telephone, ECS insurance billing, assisting chairside, equipment maintenance and scheduling recalls. After explaining how the manual-writing process is done, Freeman offers 148 actual SOPS, plus job descriptions, task assignments, model letters and evaluation forms to serve as starting models for any dentist to adapt in the creation of their own in-house team-building operations book.
Some of the results of having such detailed steps available to the front and back offices and management? Should a key employee become ill or take maternity leave, others can immediately fill in, know where everythings is and what to do. Total patient care and satisfaction become the underlying philosophy of the entire staff. Communication exists in writing when oral discourse is impossible. There's elearly understood, functioning process for dealing váth confliet and problem-solving.
Organizing and writing the manual take time and effort but Freeman's work demythologizes the process and provides the steps that can make every member of the practice an integral part of a team that, often for the rirst time, acts in unison for reasons fully understood and commonly accepted. That new level of comprehension and empowerment can lift a practice from ordinary to enlightened, with a neightened sense of mission and competence that flows to the patients and the public. lt is a dentist's wildest dream made possible.
Freeman has worked in the dental profession for 16 years as an oral surgery assistant, receptionist, office manager, and for the past six years, as a dental consultant, speaker and SOPs specialist. She is the current owner of Team Systems Unlimited, a consulting and speaking firm founded in 1981. Freeman has an MA in Organizational Management and a BA in Organizational Psychology. She's a member of the Academy of Dental Management Consultants and the National Speakers Association as well as a Certiried Trainer for the Institute of Foundational Training and Development.
Linda had a chance to review the SOPs and stated: «For years I have asked dentists and their staff to create a standard operating procedure manual to make it easy to train their newest employees in the event of a staff change. But they were usually too busy, and with my hectic schedule so was I, to create a master manual for my elients. Then, like magic, I met Marsha Freeman and read her bood. I am pleased to endorse what I feel is the missing tool for staff training. Every dental practice is different. But now, dentists and staff have a guide that will help them quickly create their own SOP manual.»